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Legal

Privacy Policy

Last updated: December 10, 2025

How we collect, use, and protect your information when you use our website and security services.

  • We do not sell your data
  • Confidential handling
  • Request access or deletion

Policy overview

E69 Security Services ("we", "our", or "the Company") is committed to protecting the privacy and personal information of our clients, visitors, employees, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard information across our website, communication channels, and operational services.

1. Information We Collect

1.1 Personal Information

We may collect the following when you interact with us or complete a form:

  • Full name
  • Email address
  • Phone number
  • Company details
  • Service-related information
  • Location or site details for security assessment

1.2 Operational & Service Information

During security operations, we may collect or process:

  • Access logs
  • Visitor records
  • Surveillance data (where applicable)
  • Incident reports
  • Security assessment findings

1.3 Technical Information

When you visit our website, we may collect:

  • IP address
  • Device type
  • Browser information
  • Necessary cookies for site preferences

2. How We Use Your Information

We use collected information to:

  • Provide security services requested by clients
  • Respond to inquiries and service requests
  • Conduct risk assessments and operational planning
  • Improve our website and customer experience
  • Maintain operational logs and compliance documentation
  • Communicate service updates, confirmations, or follow-ups
  • Ensure safety and accountability within contracted environments

We do not sell your data to third parties.

3. Sharing of Information

We only share information when necessary and in line with lawful practices. This may include:

  • Authorized employees or officers involved in delivering security services
  • Technology partners who support access control, monitoring, or IT systems
  • Law enforcement or regulatory bodies when legally required
  • Clients, if information is part of reporting or service delivery

All partners and internal personnel adhere to strict confidentiality obligations.

4. Data Protection & Security

We implement reasonable technical, operational, and administrative measures to safeguard your information, including:

  • Restricted access to sensitive data
  • Secure storage of digital and physical records
  • Controlled access to surveillance and monitoring systems
  • Staff training on confidentiality and data handling
  • Regular review of our privacy practices

While we take strong measures, no system is entirely immune to risk. We remain committed to maintaining the highest security standards.

5. Data Retention

We retain information only for as long as it is required for:

  • Service delivery
  • Legal or regulatory compliance
  • Internal reporting and operational tracking

Once data is no longer needed, it is securely archived or destroyed.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain data
  • Restrict or object to processing
  • Withdraw consent for optional data uses

Contact us using the details below to exercise any of these rights.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content, policies, or practices of those third parties. Review their privacy policies before engaging with them.

8. Updates to This Policy

We may amend this Privacy Policy periodically. Updates will be posted on this page with a new "Last updated" date. Continued use of our website or services indicates acceptance of the updated terms.

9. Contact Information

For privacy questions or requests, please contact us:

See also our Terms & Conditions.